Privacy Policy

Last updated: April 11, 2026

Overview

Nockora (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, store, and share information when you use our platform and related services.

Information we collect

  • Account information: Name, email address, and password when you create an account.
  • Workspace and project data: Documents, URLs, uploaded content, personas, scenarios, simulation configurations, and generated outputs.
  • Usage data: Feature usage, interaction patterns, and product performance information.
  • Payment information: Processed by our payment provider. We do not store full card numbers.

How we use your data

  • To provide, operate, and improve the Nockora platform
  • To authenticate your account and manage workspace access
  • To process payments and manage subscriptions
  • To send transactional communications such as confirmations and billing notices
  • To monitor service health and investigate issues

We do not sell your data. We do not use your uploaded content or simulation outputs to train AI models without explicit consent.

Data storage and security

Data is stored with access controls tied to authenticated workspaces. We use industry-standard security practices and review operational safeguards regularly.

Data retention

We retain data while your account is active. If your account is deleted, we delete personal data and workspace content within a commercially reasonable period unless longer retention is required by law.

Your rights

You may request access, correction, export, or deletion of personal data by contacting the Privacy team.

Contact

Questions about this policy can be sent to the Privacy team.